Referrals
Refer with confidence
Medina Care welcomes referrals from support coordinators, plan managers, families, carers, and hospital discharge teams. We make the process clear, responsive, and participant-centred from the first conversation.
Who can refer
Referral pathways
How referrals work
Our referral process is designed to be simple, respectful, and easy to navigate for participants and referrers alike.
01
Share the details
Send through the participant’s needs, goals, location, and preferred supports using our enquiry or referral pathway.
02
We review suitability
Our team reviews the referral promptly and confirms whether we are the right fit based on support needs and service availability.
“Medina Care aims to make every referral feel supported, informed, and handled with care from day one.”
03
We make contact
We connect with the participant, family, or nominated contact to discuss preferences, funding arrangements, and next steps.
04
Support begins
Once everything is in place, we coordinate a smooth start focused on dignity, choice, and meaningful outcomes.
Why Medina Care
A trusted referral partner
Medina Care provides compassionate, person-centred disability support under the NDIS. We are committed to empowering participants with greater choice, independence, dignity, and meaningful connection to their community across Sydney.
Referrers can expect warm communication, qualified support workers, safe and respectful support, and a strong focus on matching services to each participant’s individual goals.
