Medina Care

Participant Intake & Service Enquiry

Start your enquiry with Medina Care. Share your support needs, goals, and preferred services so our team can guide you through the next steps with warm, participant-centred NDIS support across Sydney.

Participant and family member talking together at home

Support Services Overview

Tell us which supports you are interested in so we can tailor the right next steps for your enquiry.

Community Access

Support to attend appointments, activities, and community outings with confidence.

In-Home Support

Flexible help at home with routines, household tasks, and daily support needs.

Personal Care

Respectful assistance with personal routines, hygiene, and day-to-day wellbeing.

Social Participation

Encouragement to build connections, join activities, and enjoy meaningful inclusion.

Daily Living Assistance

Practical support to strengthen independence and manage everyday living tasks.

Transport Assistance

Reliable support getting to appointments, programs, and community destinations.

Capacity Building

Goal-focused supports that help participants build skills and confidence over time.

Companion Support

Friendly, consistent support that promotes wellbeing, safety, and connection.

How The Enquiry Process Works

We keep the intake process simple, respectful, and focused on the participant’s goals and preferences.

01

Share Your Details

Provide participant information, contact details, and the type of support you are seeking.

02

Discuss Your Needs

Our team reviews your enquiry and talks through goals, preferences, and support requirements.

“Medina Care aims to make every first conversation feel clear, supportive, and welcoming for participants, families, and referrers.”

03

Match Suitable Supports

We identify service options that align with funding, availability, and the participant’s circumstances.

04

Begin Next Steps

Once ready, we guide you toward service commencement, referrals, or a follow-up conversation.

Trusted By Participants And Referrers

Placeholder testimonials can be replaced with real participant, family, or referral partner feedback as it becomes available.

★★★★★

“The intake process felt warm, respectful, and easy to understand from the very first call.”

Family member smiling during a supportive conversation

Participant Family

Testimonial placeholder

★★★★★

“Communication was clear and professional, and the team took time to understand the participant’s goals.”

Participant and supporter walking together outdoors

Support Coordinator

Testimonial placeholder

★★★★★

“We appreciated the caring approach and the focus on matching supports that truly fit.”

Supportive care relationship in the community

Referrer

Testimonial placeholder